Privacy Policy

Effective Date: 10/14/2025

International Virtual Learning Academy (“IVLA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website and services. It is designed to comply with the Family Educational Rights and Privacy Act (FERPA), the California Consumer Privacy Act (CCPA/CPRA), and the European Union’s General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal and academic information from students, parents, and guardians during the enrollment process and throughout the student’s time with us. This may include:

• Name, email address, phone number, mailing address
  
  
• Date of birth, grade level, and academic history
  
  
• Parent/guardian contact information
  
  
• Payment and billing details
  
  
• Student progress, grades, and assessments
  
  
• Curriculum preferences
  
  
• IP address and browser/device information
  
  
• Website interaction data (via cookies and analytics tools)

We may also collect special categories of personal data (such as limited demographic or health/disability information required for accommodations) only where strictly necessary and with explicit consent or as legally required.  For students under the age of 16 in the EU/EEA (or younger where required by local law), we require parental or guardian consent before collecting or processing personal information.

In addition, IVLA complies with the Children’s Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 in the United States without verified parental consent.

California Residents – Categories of Personal Information
In the past 12 months, we have collected the following categories of personal information as defined by California law:

• Identifiers (e.g., name, email, phone number, address, IP address)
• Customer Records (e.g., account login, payment information)
• Commercial Information (e.g., tuition payments, service history)
• Internet/Network Activity (e.g., device data, browsing history on our site)
• Education Information (e.g., grades, assessments, academic progress)
• Sensitive Personal Information (e.g., financial account details, login credentials, precise geolocation if collected)

2. How We Use Your Information

We use the information we collect to:

• Create and manage student and parent accounts
  
  
• Enroll students in customized curriculum platforms
  
  
• Track academic progress and maintain records
  
  
• Process tuition and other payments
  
  
• Communicate with families about student learning and school updates
  
  
• Provide customer and technical support
  
  
• Improve our services and site performance
  
  
• Conduct marketing activities, where permission is granted
  
  
• Comply with applicable legal requirements

GDPR Lawful Bases for Processing: For families in the European Union, we process personal data under the following lawful bases:
- Contract performance (enrollment, educational services)
- Legal obligations (FERPA, tax and recordkeeping)
- Legitimate interests (analytics, internal reporting, service improvement)
- Consent (marketing communications, cookies, processing of minors’ data where required)

California Consumer Rights (CPRA/CCPA)
If you are a California resident, you have the right to:

• Know the categories and specific pieces of personal information we collect, use, disclose, and share.
• Request deletion of your personal information, subject to exceptions.
• Request correction of inaccurate personal information.
• Request disclosure of categories of third parties with whom we share information.
• Opt out of the “sale” or “sharing” of personal information (as defined by California law).
• Limit the use and disclosure of sensitive personal information to what is necessary to perform our services.

You can exercise these rights by emailing [email protected] or calling 877-878-6001.

3. Use of Third-Party Services

We may share information with trusted third-party service providers to operate our educational programs and support our marketing and analytics efforts.

These third parties are required to handle data in accordance with applicable privacy laws and our contractual agreements. Categories of third parties may include:
- Curriculum and learning management providers
- Payment processors
- IT and hosting partners
- Communication and messaging platforms
- Analytics and marketing vendors

When transferring EU/EEA data internationally, we rely on safeguards such as Standard Contractual Clauses (SCCs) or participation in the EU-U.S. Data Privacy Framework.

Do Not Sell or Share My Personal Information
We do not sell personal information for money. However, California law defines “sale” and “sharing” broadly and may include certain analytics or marketing uses. California residents may exercise their right to opt out of such sharing by contacting us or clicking Do not sell my personal information. 

4. International Students

IVLA serves families worldwide. By using our services, you consent to the transfer of your information to the United States and to the application of U.S. laws.

For EU/EEA residents, international transfers are protected using legally recognized safeguards (e.g., SCCs). You may request a copy of these safeguards by contacting us.

5. Data Retention and Security

We retain personal information only as long as necessary for educational and administrative purposes or as required by law. Sensitive Personal Information (such as payment details or login credentials) is used strictly for service provision and compliance and is not used for additional purposes (e.g., marketing) without consent.  IVLA does not use Sensitive Personal Information for purposes other than providing educational services or meeting legal obligations, so no additional opt-out mechanism is required. We implement industry-standard security practices to protect your personal information from unauthorized access, use, or disclosure.

Specific retention periods may vary by data type. Academic records are retained in line with legal and accreditation obligations; marketing data is retained only until consent is withdrawn.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site performance and analyze usage.
- For EU/EEA residents, we request consent before using non-essential cookies.
- For U.S. residents, you may opt out through your browser settings or our cookie management tool.

7. SMS Messaging

Please refer to the SMS Policy below.

8. Marketing Consent

By enrolling a student at IVLA, you may receive occasional marketing communications. You may opt out of these messages at any time by contacting us at [email protected].

For EU/EEA residents, we only send marketing communications where you have explicitly opted in. You may withdraw consent at any time.

9. FERPA Compliance

IVLA complies with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records. Parents and eligible students have the right to inspect and request correction of their educational records.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing (including direct marketing)
- Request a copy of your data in a structured, commonly used, machine-readable format (data portability).
- Withdraw consent at any time (where processing is based on consent)
- Limit the use and disclosure of sensitive personal information (California)
- Lodge a complaint with your local Data Protection Authority (EU/EEA) or with the California Attorney General

We will not discriminate against you for exercising your privacy rights under California law. This means we will not deny you services, charge you different prices, or provide a different level of service solely because you exercised your privacy rights.

To exercise these rights, please contact us at [email protected] or 877-878-6001. We may request information to verify your identity before fulfilling your request.  If you use an authorized agent to make a request on your behalf, we may require proof of authorization and identity verification.

11. Updates to This Policy

We may update this Privacy Policy at any time. All changes will be posted on this page. Continued use of our services after updates are posted constitutes acceptance of the revised policy.

Where changes materially affect your rights, we will notify you directly where possible and, if required by law, seek renewed consent.

12. Annual Reporting

California CPRA
IVLA is not currently subject to the annual reporting obligations under the California Privacy Rights Act. If in the future we meet the thresholds that require publishing annual metrics (such as the number of consumer requests received and fulfilled), we will update this Privacy Policy and make those statistics publicly available.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

International Virtual Learning Academy
2657 Windmill Parkway, #142
Henderson, NV 89074
Email: [email protected]
Phone: 877-878-6001

EU/EEA Privacy Contact
For privacy inquiries from EU/EEA residents, please contact us at [email protected]. IVLA does not currently appoint a Data Protection Officer or EU representative. However, we recognize our responsibility under GDPR and will ensure EU/EEA families can exercise their rights by contacting us directly. If in the future our processing of EU data requires the formal appointment of an EU representative, we will update this Privacy Policy and provide those details here.

SMS Privacy Policy and Terms & Conditions

SMS Privacy Policy

This SMS Privacy Policy explains how we collect, use, and protect information related to our SMS communication services. By opting in to receive text messages from us, you agree to the practices described in this policy.

1. Information Collection
   When you opt in to our SMS communication, we collect your mobile number and any other information you voluntarily provide, such as names or preferences. We use this information solely for customer support, order processing, notifications, promotions, and other purposes as specified in our SMS Terms & Conditions.
2. Use of Information
   We use your information to send you text messages relevant to your inquiries, orders, account updates, and other business-related communications. We may also send occasional promotional messages if you have opted in to receive them. Message frequency will vary based on your engagement with our services.

1. Opt-Out Policy
   You may opt out of receiving text messages at any time by replying "STOP" to any SMS you receive. Once you opt out, you will no longer receive SMS communications from us, except for a one-time confirmation message. If you wish to opt back in, please follow the instructions on our website or contact our customer support team.

1. Data Sharing and Security
   We will not share your mobile number or other personal information with third parties except as required by law or as necessary to operate our business (e.g., with third-party service providers who assist us in delivering SMS messages). We implement industry-standard security measures to protect your information.

1. Data Retention
   We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we securely delete or anonymize your information.

1. Your Rights
   You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us at [email protected]

Contact Information
If you have questions regarding this policy or our privacy practices, please reach out to us at [email protected].

SMS Terms & Conditions

By providing your mobile number and opting in to receive text messages from Global Student Network, you consent to receive automated and/or manual messages from us. These messages may include updates, reminders, emergency notifications, enrollment information, and other communications relevant to your educational journey Global Student Network. Message and data rates may apply.

1. Opting In
   By opting into our SMS service, you acknowledge that you are the account holder for the mobile phone number provided or have the account holder’s permission to receive SMS messages on their behalf.
2. Message Frequency
   Message frequency will vary based on enrollment status, ongoing course activities, and your preferences. You may receive messages related to class schedules, assignments, events, policy updates, and other important announcements.
3. Opting Out
   To stop receiving SMS messages, you can opt out at any time by replying "STOP" to any message from us. After opting out, you will receive a final confirmation message, and no further messages will be sent unless you re-enroll in the SMS service.
4. Help & Support
   For help, reply "HELP" to any SMS, or contact our support team at [email protected]. We will be happy to assist with any questions regarding our SMS service.
5. Fees and Charges
   Standard message and data rates may apply depending on your mobile plan. Please check with your mobile carrier for any fees associated with receiving text messages.
6. Privacy and Data Security
   Your privacy is important to us. We will not share or sell your information to third parties except as required by law or as necessary to operate our services (e.g., with third-party service providers who assist in delivering SMS messages).
7. Changes to Terms
   Global Student Network reserves the right to change these SMS Terms & Conditions at any time. We will notify you of any significant changes to our SMS policy. Continued use of our SMS service following such updates indicates acceptance of the new terms.

Contact Information
For questions regarding these terms or our SMS service, please contact International Virtual Learning Academy at [email protected].